Last Updated: 18th August 2025
Welcome
Welcome to TR Telecoms ("Company", "we", "us", or "our"). We provide inbound-only virtual numbers for SMS and One-Time Passwords (OTPs), as well as associated tools. These Terms of Service ("Agreement") govern your access to and use of our website, application, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by this Agreement.
1. Acceptance of Terms
By using our Service, you confirm that you have read, understood, and agree to be bound by this Agreement. If you do not agree, you must stop using the Service immediately.
2. Modifications to Terms
We may modify or update this Agreement at any time. Material changes will be communicated at least 14 days before they take effect. Continued use of the Service constitutes acceptance of the revised terms.
3. Eligibility
The Service is intended for individuals 18 years or older. By using the Service, you confirm that you meet this age requirement and have the legal capacity to enter into this Agreement.
4. Account Registration and Security
Registration: Certain features require an account. You must provide accurate and current information.
Security: You are responsible for maintaining your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorised access.
5. Use of the Service
You agree to comply with all applicable laws. You must not:
- Attempt to send SMS, marketing, or any other messages using our numbers because our numbers are inbound-only.
- Engage in fraudulent, unlawful, or harmful activity.
- Transmit malicious code or attempt to disrupt the Service.
We actively monitor for abuse and may suspend or terminate accounts without notice if violations are detected.
6. Payment and Refund Policy
All purchases are final. Due to the digital nature of our services and instant delivery, all sales of virtual numbers are final once the number is delivered.
This does not affect your statutory rights under UK consumer law. If a virtual number is faulty, not as described, or not working as intended, you may be entitled to a replacement or refund. Defective numbers must be reported within 24 hours of delivery for a free replacement.
Virtual Number Activation:
- Numbers remain active while fees are paid.
- Failed payments allow a 48-hour grace period before permanent deletion.
- Deleted numbers cannot be reactivated.
7. Intellectual Property
All content, trademarks, logos, and other intellectual property provided through the Service are owned by TR Telecoms or its licensors. You receive a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. Unauthorized use is prohibited.
8. Developer API
Clients may request access to our developer API to integrate inbound SMS handling into their own systems. You are responsible for ensuring any API usage complies with applicable laws.
9. Disclaimers and Limitation of Liability
- No warranty: The Service is provided "as is" without any express or implied warranties.
- External changes: We are not responsible if third-party services render our numbers invalid.
- Account closures: We are not liable for closure of third-party accounts linked to our numbers.
- Maximum liability: Our total liability for any claim is limited to the amount paid for the affected service in the past 30 days.
- Indirect damages: We are not liable for indirect, incidental, or consequential losses.
10. Termination
We may suspend or terminate your account immediately without refund if you:
- Violate this Agreement
- Engage in illegal or harmful activity
- Attempt to send messages using our inbound-only numbers
Upon termination, your right to use the Service ends immediately.
11. Governing Law and Jurisdiction
This Agreement is governed by the laws of England and Wales, and disputes will be resolved in the courts of England and Wales.
12. Severability
If any part of this Agreement is found unenforceable, the remaining provisions will continue in effect.
13. Entire Agreement
This Agreement constitutes the entire understanding between you and TR Telecoms regarding the Service and supersedes prior agreements.
14. Monitoring and Fraudulent or Illegal Activity
We reserve the right to monitor usage for fraud, abuse, violations of our policies, or illegal activity. Accounts detected attempting to conduct unauthorised activity on unsupported sites may be terminated without refund.
15. Contact Information
For questions regarding this Agreement, contact us via our contact page or at:
admin@trtelecoms.com